In response to Jeffery Abatti-Harlow and his much-needed commments about the customer service here in the Valley, I must wholeheartedly agree with Mr. Abatti on all of his statments and would also like to add that some (not all) local businesses seem to act like the Valley population "owes" them their business because they are local.
Well let me address that for a minute. True, these business are local, but if the service is not up to par, why should we have to endure it just because they are local? If the service is not good and the goods and services, are not available in the Valley what do many people do?
Look around the Valley. Take a look at the license plate frames on most cars. A majority I saw lately are from San Diego dealerships. Wonder why? Well, the service is way better up in San Diego, as I observed in even the smallest stores up there they bend over backward to make customers feel important, unlike Valley businesses with their "We are the only game in town give us your money" attitude.