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Voice: Clerks need to not treat customers like second-class citizens

September 04, 2001

This is an open letter to the clerks at Susie's Deals in El Centro. When a customer is in front of you, don't treat them like second-class citizens by talking to the girl next to you behind the counter while ringing up the customer. It is downright rude and it isn't the first time it's been done.

You act as if you would rather be somewhere else than paying attention to the customer. Some say why don't you just say something to the girl? I say because I am not that way. Maybe by writing this I can vent and it wouldn't surprise me if I am not the only one who has experienced this.

Well, I'm glad I got that off my chest. Thank you.

CHERYL BERG

Niland

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