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County Agency on Aging offering

October 21, 2001

6-week ‘ombudsman' training course

The Imperial County Area Agency on Aging is inviting citizens concerned about elderly residents in long-term care facilities in Imperial County to participate in a free six-week training course for "long-term ombudsman."

The training will prepare volunteers to work as long-term care ombudsmen, or those who help resolve complaints involving residents at the three local nursing homes and three residential care facilities for the elderly. Ombudsmen help ensure that residents receive quality care and are treated with dignity and respect.

The training will be from 9 a.m. to noon every Thursday from Oct. 30 to Dec. 13 at the Imperial County Office of Education, 1398 Sperber Road in El Centro.

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Ombudsmen help residents solve their problems or advocate on their behalf. They also attend resident and family council meetings and train staff, residents and families on residents' rights and elder abuse.

Those who successfully complete the training and are available to volunteer three hours a week can apply to become a state-certified ombudsman.

For more information or to register for the ombudsmen training call Gilda Adame at 336-3996.

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