We have been coming to El Centro since 1988 for your winter sunshine. Since 1989 we have spent our winter month at the Vacation Inn R.V. Park. It's like home to a few of us that keep coming back each year. El Centro itself is like our second home. We have met some wonderful people down here who treat us like family.
The real reason for writing this letter is to tell how some of your businesses look after us snowbirds. I had a problem with our motor home, which was built in Canada on a Ford chassis. I was advised to take it to a Ford dealer. El Centro Motors was the closest.
At first when I inquired and explained my problem they said their new policy was no motor home repairs. They don't have the facilities to keep the unit overnight. There was a young man in the service department, Joe, who told me to wait. He talked to his supervisor and in turn the supervisor talked to someone else in higher authority.