On behalf of the Board of Directors of the Imperial Irrigation District, I would like to address your April 23 editorial concerning the district's efficiency implementation.
Like the Press, IID's Board of Directors thinks there is room for improvement at the district. Our board and management are committed to making change that is real, appropriate and contributes to a constant improvement of customer service.
Far too often organizations make hasty changes only to find they have created other problems that cost even more to fix. Rather than follow an expensive Band-Aid approach, the board is committed to investing in a better IID. General Manager Jesse Silva and efficiency implementation team leader Gabe Marcial have done an excellent job of staying focused on the board's commitment to real improvement and recommending proposals that offer true savings and efficiencies.
One of the suggestions from the efficiency study was that IID staff needs additional training. The board at its April 16 meeting approved funding for staff training to insure that continuous measurable improvement becomes standard operating procedure for all district employees, the people who can turn these tools into efficiencies far beyond those envisioned in the efficiency study.